erek 91 Privacy Policy

This page describes what we collect when you use erek 91 and how we keep that data protected. We collect personal information — your email, phone number, name, and address — to verify your identity and process your payments. We also collect transaction history, game activity, and device information to operate our platform and comply with local regulations.

We do not sell your data to third parties. We share information only with payment processors, identity verification services, and legal authorities where required by law. Our servers may sit outside your jurisdiction, but we apply the same security standards everywhere. You have the right to access, correct, or delete your data by contacting our support team.

Our privacy practices are designed to protect your account and comply with applicable data protection laws. This policy applies to all users of erek 91, regardless of location.

What data we collect on erek 91

We collect information in several categories. First, account data: your email, phone number, full name, date of birth, and residential address. We require this to create your account and verify your identity before your first withdrawal. Second, payment data: your chosen payment method (DANA, e-wallet, mobile banking, local payment, or bank account details), transaction history, and deposit/withdrawal records. We store this to process your requests and maintain audit trails.

Third, activity data: your game history, bets placed, spins on slots, and live-dealer sessions. We track this to calculate your balance, detect fraud, and comply with regulatory requirements. Fourth, device data: your IP address, browser type, operating system, and device identifier. We use this to secure your account and prevent unauthorized access. Fifth, communication data: any messages you send to our support team, including chat transcripts and email correspondence.

Account data

Email, phone, name, date of birth, address — required for identity verification and account creation.

Payment data

Payment method, transaction history, deposit and withdrawal records — used to process requests and maintain records.

Activity data

Game history, bets, spins, live-dealer sessions — tracked for balance calculation and fraud detection.

Device data

IP address, browser type, operating system, device ID — used for account security and access prevention.

How we use your data on erek 91

We use your data for core platform operations: processing deposits and withdrawals, calculating your balance, settling game outcomes, and maintaining your account. We also use it for security — detecting fraud, preventing unauthorized access, and investigating suspicious activity. If you request account recovery or password reset, we verify your identity using your stored data.

We use your data for compliance: verifying that you are eligible to use our services in your jurisdiction, maintaining records for regulatory authorities, and responding to legal requests. We also use it for service improvement — analyzing platform performance, identifying technical issues, and understanding user behavior to enhance our games and payment options.

Third-party processors and data sharing

We share your data with third-party service providers who help us operate erek 91. Payment processors (like online payment, e-wallet, mobile banking, local payment, and our bank partners online payment, e-wallet, mobile banking, local payment) receive your payment details to process transactions. Identity verification services receive your government ID and address proof to confirm your eligibility. These processors are contractually bound to protect your data and use it only for the services we request.

We may share data with legal authorities if required by law — for example, if a court orders us to disclose information or if we detect activity that violates local regulations. We do not share your data with marketing partners, advertisers, or other third parties for commercial purposes. We do not sell your personal information.

Cookies and tracking on erek 91

We use cookies to keep you logged in, remember your preferences, and track your session activity. These are essential for platform functionality — without them, you would need to log in on every page. We also use analytics cookies to understand how users interact with erek 91, which helps us identify technical issues and improve performance.

You can disable cookies in your browser settings, but this may prevent erek 91 from functioning properly. We do not use cookies for targeted advertising or to track you across other websites. Our cookies are set only for erek 91 and expire when you log out or after a set period of inactivity.

Your rights and data access on erek 91

You have the right to access your data. Contact our support team with your account email or phone number, and we will provide a copy of all information we hold about you. You have the right to correct inaccurate data — if your address or phone number changes, update it in your account settings or ask our team to help.

You have the right to delete your data, subject to legal and regulatory requirements. If you request account deletion, we will remove your personal information after a retention period (typically 90 days) to comply with financial regulations. During this period, your account remains inactive but your data is preserved. After the retention period, we delete your information except where we are required by law to keep records.

Data security and encryption

We protect your data using industry-standard encryption. All communication between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed and never stored in plain text. Payment information is encrypted and processed through secure payment gateways. We do not store full credit card numbers or bank account details on our servers.

We maintain access controls — only authorized staff can access your data, and they are bound by confidentiality agreements. We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach, we will notify affected users and relevant authorities as required by law.

Contact and data requests

If you have questions about our privacy practices or want to exercise your rights, contact our support team. We offer multilingual assistance in Indonesian and English. You can reach us via live chat, email, or phone during business hours. Response times are typically under one hour for live chat and within one business day for email.

To request access to your data, deletion of your account, or correction of your information, provide your account email or phone number and specify your request. We will verify your identity before processing any data requests. You can also contact us if you believe we have mishandled your data or violated this privacy policy.

Policy updates and jurisdiction

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of erek 91 after an update constitutes acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of our practices.

This privacy policy applies to all users of erek 91, regardless of location. However, we recognize that data protection laws vary by jurisdiction. If you are in a jurisdiction with specific data protection requirements (such as GDPR in Europe), we will comply with those requirements in addition to this policy. If there is a conflict between this policy and local law, local law takes precedence.

Summary of our privacy commitments

We at erek 91 are committed to protecting your privacy. We collect only the data necessary to operate our platform and comply with regulations. We do not sell your data or share it with third parties for marketing purposes. We use industry-standard encryption and security practices to protect your information. You have the right to access, correct, and delete your data. We respond to data requests within standard timeframes and maintain transparent communication about our practices.

If you have concerns about how we handle your data or believe we have violated this policy, contact our support team immediately. We take privacy seriously and are committed to resolving any issues promptly.